Cloud Operations Excellence & Reliability

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Presented by:

Kristina Laidler

Senior Director

OSSC Security Operations

Microsoft has invested over $15 billion in building a highly scalable, reliable, secure, and efficient globally distributed datacenter infrastructure. These datacenters support over 200 online services, including Bing, MSN, Office 365, Skype, Windows Live, Xbox Live, and the Windows Azure platform.

This module shares how Microsoft supports our cloud services 24x7x365 by maintaining a robust process incident management, service support, and change management across our datacenter and global network resources; and how Microsoft is developing more resilient software applications to instantly recognize a disruption and gracefully fail over to different physical infrastructures, without interrupting availability of the service.


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